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3 comments | We’ve developed five areas to improve your customer experience on transit over the next five years! ️ Our new Customer Experience Plan includes 40 major projects and initiatives. ️ We surveyed customers, measured trends, and tracked best practices during the pandemic to personalize to our customers’ changing needs. Read more ➡️ https://buzzer.translink.ca/2022/03/how-translink-is-improving-customer-service-over-the-next-5-years/ | TransLink | Facebook
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