Sentiment analysis produces estimates of the attitude or tone present in a natural language excerpt. Often these estimates will fall along a single dimension, a continuum from purely negative to ...

In Salesforce’s most recent State of the Connected Customer study, 80% of respondents said a company’s customer experience is as important as its products and services. Sixty-five percent said they ...

Sentiment analysis — a sophisticated tool that interprets the emotional tone behind words, giving brands a lens into how their services or products resonate. Customer feedback is a treasure trove of ...

AI-powered business calling with live call transcripts, summaries, key topics, sentiment analysis, and a secure AI ...

Sentiment analysis, also known as opinion mining, has been a part of the technological landscape for many years. Sentiment analysis leverages natural language processing to evaluate written or spoken ...

Can ChatGPT Do Reliable Call Center Sentiment Analysis? Your email has been sent AI tools can make call center sentiment analysis faster and more affordable. Discover how to use large language models ...

Have you ever wondered how businesses sift through mountains of customer feedback to uncover what truly matters? Imagine receiving hundreds, if not thousands, of product reviews, emails, or survey ...

For data-driven businesses, star ratings represent a treasure trove of invaluable insights. They offer a compelling, easily accessible glimpse into customer sentiments surrounding your business, ...

Peec AI Ranked #1 Enterprise Platform for AI Search Visibility Tracking 2026 #AISearch #GEO #EnterpriseAI LONDON, SOUTH ...

A new analysis finds wage growth, child-care costs and job security are the top financial stressors for Richmond residents ...