Hybrid call center solution helps practices capture more leads, book appointments faster, and never miss patient calls.

Emergency Management Director Michael Durkin said tying alerts to an address — rather than relying solely on cellphone “ping” technology — is a key advantage.

An analysis of what defines premium psychics, common industry pitfalls, and how users can make informed choices online ...

Massachusetts Call Center Highlights Rising Consumer Frustration With Automated Systems as AI Use Surges In moments ...

Live Updates Check Out the AI Investor Podcast if You're Investing in AI Plays Yesterday There’s not a lot more to say about ...

California’s effort to modernize its 911 system has faced delays and high costs. Advisers to the state have concerns about the latest plan.

TRAVERSE CITY — Grand Traverse County commissioners on Wednesday unanimously approved a $359,457 contract to replace the county’s 911 call-handling phone system, which officials say has become so ...

General Hospital does not love pilots, Scott Arnold, executive vice president and chief digital and innovation officer of the health system, told Becker’s. “In healthcare, pilots often become a slow ...

A senior instructor at the battlegroup’s Marine Corps Unmanned Systems Center, call sign "Bolshoy," added that militants of the Ukrainian armed forces are aware of the image-swapping system and are ...

MiLEAP failed to tell many providers when it was about to review if children in their care were still eligible for benefits, auditors found. Without advance warning, providers and families may ...

In the transition to the more modern emergency operator system, California has spent nearly $850 million, to date ...