Learn a foolproof framework for service recovery and how to work with angry, upset, or disappointed customers.

Amazing Refinishing Florida Expands Bathtub Refinishing Services Across Tampa Bay and Orlando We help homeowners save ...

Three companies were recently recognized by Pulse of the City News for 15 consecutive years of providing outstanding ...

During parent company Restaurant Brands International’s third quarter earnings call, chief executive officer Josh Kobza said ...

A shoe retailer has closed one of its stores as part of strategic decisions to focus on high-performing locations and enhance customer experience.

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Add Yahoo as a preferred source to see more of our stories on Google. With only four teams remaining, any small slip-up could be the difference between running the final leg and finishing just short.

An HR advisor with a background in recruitment and HRIS functions, with a passion for video games and writing. Oliver grew up playing Call of Duty with his siblings and has garnered 1000s of hours ...

Add Yahoo as a preferred source to see more of our stories on Google. Plans changed, though, early on. While Rubina and Kristine fell to the middle of the pack, Tucker and Eric got off to a quick ...

Russia violates NATO ally’s airspace, president vows to "react" 16-year-old driver charged after car crash kills 4 teens: Prosecutors Why did Cards Against Humanity sue SpaceX? Elon Musk's company ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...