‘Your whole life is on the phone.’ Should companies like Verizon be forced to refund you the next time there’s a major outage?

In the meantime, here’s how to claim the $20 credit Verizon is offering in response to this week’s service disruption..

How to easily add a backup carrier to your phone - for free or cheap

Stranded during the Verizon outage? Set up a backup carrier on your iPhone or Android to avoid losing service again.