HAMBURG, N.Y. — Hamburg emergency dispatchers, like most across the country, have only ever been able to hear what’s taking place on the other end of a 911 call. But through a pilot program the center ...

Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...

eSpeaks' Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Artificial intelligence (AI) is making life easier not just for us but also for cybercriminals. It is enabling them to create elaborate campaigns to deceive people, efforts that would otherwise take ...

Getting everyone together in a room—even a virtual room—can be challenging, and the more people that are involved in a meeting, the more challenging it becomes. That's where asynchronous video comes ...

Parth is a technology analyst and writer specializing in the comprehensive review and feature exploration of the Android ecosystem. His work is distinguished by its meticulous focus on flagship ...

Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal. Whether you’re getting call center software for the first time or you’re ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions available ...

If you wish to use your smartphone for video chat with a friend, you may have questions. Can an Android smartphone be FaceTimed by an iPhone? Can individuals who own various phone manufacturers engage ...