Listening scripts need to replicate authentic lectures – but you also need to factor in subject matter, tone and question types as you go When creating an English for academic purposes (EAP) summative ...

I’m just about ready to declare that active listening is the highest priority skill for a coach to master and that it must be mastered prior to success using any other strategy. This is because I have ...

Journalist Bruce Grierson asks, “What percent of people, at the end of a conversation, say they felt ‘heard’? A study recently published in Frontiers in Science answered the question: 5 percent. Only ...

ATLANTA -- For as long as I can remember, I always thought of myself as a good listener. As a child, if anyone gave me instructions, I could recite them back. That did not mean that I was going to ...

As the financial services industry goes through rapid technical automation, financial advisors and financial planners will need to become coaches, rather than technical advice-givers. To transform ...

Have you ever been in a conversation during which, instead of truly listening, you were just waiting for your turn to speak? Maybe you were preparing a response, mentally rehearsing a counterpoint, or ...

Kathy Bloomgarden, CEO of Ruder Finn, shares her insight into the role of communications as companies look to engage polarized consumers in a fragmented world. Empathetic leadership and deep listening ...