Robin then describes the methodology of Building the Successful Virtual Workplace, a study in which 120 IT executives were posed several VoIP cost questions. The goal was to arrive at an operational ...

I've just finished reading a May, 2007 white paper entitled Multi-vendor IP telephony management: challenges and solutions. From performance-management solutions provider Prognosis, the nine-page ...

Calero , the global leader in Technology Business Management (TBM) solutions, today announced the appointment of Hyoun Park as Vice President of Telecom & Mobility Management, reporting directly to ...

In our case, we have a Cisco IP Telephony environment that works very well, but was not being proactively monitored. Thus, to ensure proper operations monitoring and to provide needed information for ...

One of the drivers encouraging companies to implement IP telephony throughout the organization is the ability to provide consistent communications features from any location. Treating a network of ...

Telecom isn’t just a cost center; it powers communication, collaboration and growth. But without transparency and active ...

VoIP has definitely come a long way from its roots in the late 1990s to its role today as a business-critical component within the unified communications (UC) market. Some technology pundits have ...

Hoping to attract more mid-size and enterprise customers, Zoho is adding a number of features to its software suite, including a blockchain time-stamp feature in Zoho Sign. Zoho has added a range of ...

Qovia Inc. this week released the latest version of its IT telephony management system. The system is enhanced with a customizable reporting system; an extended application, server and network device ...