Session Initiation Protocol Recording, or SIPREC for short, defines the architecture, associated call flows, and metadata that can be used for call recording. "This call may be recorded for quality ...

I’m trying to get info from a supplier and they are insistent that a trunk is a 1 to 1 with a call. Now I am 99.999% sure he's wrong, but before I tell him so I wanted to make sure someone who knows ...

Today, we’d like to talk about how Session Initiation Protocol can bring the call center a greater variety of ways to communicate. SIP, as readers may recall, has three important advantages over H.323 ...

I have a question for all you No Jitter readers: What is SIP used for? If you are like most people in the communications industry, you will tell me that SIP is used to make telephone calls. Some of ...

When looking for ways to save in a medium-sized business--or larger--consider your phone infrastructure. Would a more-nimble SIP-based service trump your traditional setup with VoIP calls? SIP ...

We are becoming less and less dependent on mobile networks. You can get a data signal almost everywhere that you can get a mobile signal and most of us are around WiFi most of the time anyway.

Voice-over-IP (VoIP) networking comprises many components and network managers might find themselves treading on new and fragile ground as they investigate VoIP projects. This white paper provides an ...