PORTLAND, Ore. — The lights, the toys, the sales: The holiday shopping season is here, and this year we are expected to spend more than a trillion dollars. This would make it the first trillion-dollar ...

Researchers say AI is enabling more grinch bot attacks on popular gifts, buying up sought-after toys, games, and gifts.

One of retail’s worst-kept secrets is that retailers offer rebates only because so few shoppers bother to go through the effort to redeem them. A similar phenomenon happens with many after-the-fact ...

Bots are increasingly ruining launches. What began as a problem for sneaker collectors(Opens in a new window) has become a serious issue across the entire tech ...

If you’ve been searching for a PS5 these past months—convinced that the solution to the ennui of lockdown life lies in next-gen gaming—it’s likely that you’ve also made a new, hated enemy: retail bots ...

Phil Nichols, 45, of the Dallas-Fort Worth area, has been very good this year. In a concession to the pandemic, he’s managed his information technology job for the Internal Revenue Service from home ...

In a pandemic-induced era of scarcity, a bit of automation can go a long way to obtaining the unobtainable. By Brian X. Chen Bots have a bad rep. Shady manipulators have used these automated computer ...