When people first look at the Microsoft MB‑280 exam, they often think it is only about learning Dynamics 365 tools, but the real concept behind the exam is much broader. Microsoft Dynamics 365 ...

Joint customers will experience renewed value from their CRM with unified data and account-level insights at their fingertips. SAN FRANCISCO, May 20, 2024 /PRNewswire/ -- People.ai, a leading ...

Microsoft Corp. has announced the launch of new AI-powered Sales Agents designed to help businesses accelerate deal cycles and boost productivity by automating key sales tasks. The new agents, ...

The centerpiece of Microsoft's business in 2023 has been the unfolding of its Copilot software in many forms, most recently with Microsoft 365 Copilot for the productivity suite and Dynamics 365 ...

Microsoft is asking its 10,000 Dynamics ERP and CRM application resellers to step up their game and develop extended expertise in specific vertical industries -- or agree to take a step back and earn ...

Sales and customer service workers will be able to access Teams’ chat function without switching screens, one of several Dynamics 365 platform integrations highlighted by Microsoft at Ignite this week ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Microsoft‘s Copilot, the company’s AI assistant first unveiled almost a ...

Microsoft is taking the wraps off a new sales app on June 16 that it's branding as "Viva Sales." (More on the odd branding part of this later.) Viva Sales is a CRM "companion" app that is meant to ...

Sales engagement platform provider LiveHive, has integrated Microsoft Dynamics CRM to accelerate prospecting and qualification processes with a single, unified platform. The integration positions ...

Data security specialist Druva announced extended support in Microsoft environments, specifically Microsoft 365 Dynamics Sales and Customer Service CRM modules. That comes in the company's Data ...

Top 5 CRM software for sales and customer management: compare features, pricing, and best-fit use cases to boost revenue, retention.