Whirlpool/Maytag refused to replace the glass cooktop while under warranty. On August 14th their recommended technician came out to examine a hairline crack in our electric Maytag oven/cooktop.

I purchased model MER8775AS0 in 2014, and it was installed for use in 2015. When the surface element switch stopped working on my most used unit, I did not mind paying for the repair. However, the ...