Contact center software firm Genesys Telecommunications Laboratories Inc. is bringing its suite of customer experience and call center technology to Google Cloud. The company said today its Genesys ...
SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it was recognized as a Leader in The Forrester Wave™: ...
Today Genesys announced, in a blog authored by Tony Bates, CEO, Genesys, that going forward the company will concentrate research and development, as well as sales, marketing, and operational ...
The MarketWatch News Department was not involved in the creation of this content. Genesys Named a Leader in the 2024 Gartner(R) Magic Quadrant(TM) for Contact Center as a Service for 10th Consecutive ...
ATLANTA--(BUSINESS WIRE)--Intradiem announced today that contact centers using Genesys Cloud CX can now download and integrate its portfolio of contact center automation solutions directly from the ...
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