Thousands of cell phone users reported a service outage on Wednesday morning, and the issue appears to be affecting a wide array of providers.

Is Verizon wireless network down today? Customers are reporting service outages via SOS mode on iPhone. What Kentuckians should know.

While Downdetector did receive a spike in user error reports for T-Mobile and AT&T, at this time, Verizon seems to be the only major mobile carrier suffering an outage. In a statement on X, T-Mobile said that its network was functioning normally at this time.

The outage is affecting the eastern United States. Downdetector, which tracks outages, reported a spike nationwide in outages after noon ET Wednesday, with tens of thousands of reports from across the country. Locations with reported outages include New York City, Chicago, Houston, Philadelphia, Atlanta, Miami, Charlotte and Dallas.

In a post on X, officials said the company planned to issue account credits to customers affected by an outage on Wednesday. Some customers were seeing an "SOS" mode, which indicates no cell service,

Tess Coward, a 27-year-old PR professional based in New York City, woke up feeling under the weather on Wednesday. But without the ability to make phone calls or receive text messages, she couldn’t get in touch with her doctor or log into the provider’s patient portal.

New York State Assembly member Anil Beephan called on the Federal Communications Commission to investigate the hourslong service outage.