Physician assistants (also known as physician associates or PAs) and other healthcare professionals speak a special language, known informally as medicalese. Medicalese is full of technical jargon and ...

Medical improvisation can help clinicians navigate complex, unpredictable interactions with greater confidence and compassion.

Healthcare providers who need to connect with patients have more competition than ever in grabbing their attention. Consumers are bombarded with calls and emails—particularly in this era of rampant ...

A majority of individuals who are deaf or have hearing loss face significant communication barriers when accessing care through the National Health Service (NHS), with nearly two-thirds of patients ...

As the nature of healthcare continues to evolve, patients demand convenience, efficiency, and personalized interactions. A single poor experience, be it long wait times, fragmented communication, or ...

Disbelief. Judgment. Gaslighting. Dismissal. These are among the responses that patients with chronic, complex disorders, including long COVID, have received from many health care providers. These ...

Eye-tracking systems can support communication with critically ill patients in intensive care units. Intubated, ventilated, unable to speak: due to their condition, many critically ill patients are ...

Patient-provider communication after surgery is critical for patient safety. The growth of patient-provider communication technologies has created opportunities to study postoperative ...