For decades, human-machine interaction has relied heavily on screens, keyboards and graphical interfaces. However, as artificial intelligence continues to rapidly evolve into context-aware, ...

Many companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into ...

OpenAI's Realtime API is now optimized and generally available. You can try its latest speech-to-speech model, gpt-realtime. The upgrades improve OpenAI's voice ...

BERLIN--(BUSINESS WIRE)--Synthflow AI, the voice AI platform for automated phone calls, today announced a $20M Series A investment round to drive the next wave of enterprise adoption for AI voice ...

In a busy optometry clinic, the phone hums nonstop. This is because patients want to confirm appointments or get quick advice about prescriptions. Staff juggle these calls alongside walk-ins and ...

This story was produced by April D. Lee and distributed by Next Net. Market research in the telecom industry, by Marketing.us, suggests that nearly 50 percent of consumers are ready to use voice ...

Lyle Pratt is Founder & CEO of Vida, a provider of enterprise-grade AI voice solutions that are transforming telecom and SMB operations. For many small and medium-sized businesses (SMBs) across the ...

Live Hub is AudioCodes' voice Communications Platform as a Service (CPaaS) that unifies applications such as Conversational IVR, Voice AI, Agent Assist and real-time translation in one self-service ...

In a rapidly evolving digital landscape, the moving industry is experiencing a significant transformation thanks to the introduction of AI voice agents. Stacked AI, a leader in artificial intelligence ...

NEW YORK--(BUSINESS WIRE)--Murf AI, a leading provider of ethical, enterprise-grade AI voice solutions, last week concluded its successful “30 Days of AI Voice Agents Challenge,” a community-driven ...

Salesforce will announce next week two new capabilities designed to make its AI agents more versatile and useful for businesses, Axios has learned. Why it matters: Salesforce faces growing competition ...

The company’s platform enables non-technical business users to rapidly deploy advanced voice AI that previously required specialized teams, big budgets, and long onboarding times Funding will fuel ...